Customer Experience

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Xebo.ai

Xebo.ai Who is

XEBO.ai seeks to revolutionize global AI-powered management by reshaping customer engagement, providing comprehensive solutions, and fostering data-driven strategies for businesses to excel in the industry. 

Vision
Mission

XEBO.ai seeks to revolutionize global AI-powered management by reshaping customer engagement, providing comprehensive solutions, and fostering data-driven strategies for businesses to excel in the industry. 

Founded in 2016, XEBO.ai has spent over 7 years working with the industries that impact our everyday life. From the retail sector to government and healthcare, XEBO has been on a mission to bring connection, and empathy to the forefront of the business.

Xebo.ai Who is

وXebo.ai is an AI-powered Experience Management solution dedicated to reshaping customer engagement, harnessing AI’s power for a holistic experience. Embrace innovation, dive into growth as XEBO.Ai is an award-winning Experience Management software helping businesses listen, analyze, and make informed decisions. Positioned as the market leader in turning data into action, they help businesses collect feedback from all channels to drive tremendous business success. Xebo.ai has helped businesses across the globe scale their customer experience and employee experience and conduct in-depth market research. With their innovative solutions such as video feedback, AI-powered surveys, and analysis, businesses get access to micro insights, thus elevating customer experiences.  See more, do more with XEBO’s AI-powered insights fueling richer analytics and more actionable insights.

Services/ Products

Xebo.ai uses cutting-edge technology to help businesses design great experiences for their customers. They use advanced AI algorithms to create an interactive VOC program and analyze customer interactions, feedback, and data from multiple sources, enabling businesses to gain valuable insights into their customers’ behaviors, preferences, and needs.

Customer Experience

Collect feedback with robust VOC programs and analyze data for actionable insights to enhance customer experiences.

Employee Experience

Manage employees' experiences throughout their journey and implement feedback insights for improvements.

Digital Research

Conduct extensive market studies, understand customer behaviors, and manage product development using global audience panels.

Customer Journey Mapping

Gain a holistic view of the user journey, mapping experiences from pre-sales to after-sales interactions.

VOC Program Creation

Simplify Customer Experience Management by creating VOC programs and utilizing industry-based templates for streamlined feedback.

Advanced Analytics

Access advanced analytics such as sentiment, key driver, and root cause analysis with real-time insights on a customizable dashboard for data-driven decisions.

Survey Creation

Generate ready-to-use questionnaires by specifying feedback needs and industry. Customize surveys with 9 logic options and industry-based templates to engage customers effectively.

Omnichannel Feedback Collection

Ensure comprehensive feedback collection with over 10 channels, including Web and Email Surveys, Social Media, Offline Surveys, and API Collector.