Customer Experience

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About Us

About Us

At CX, we emerged from identifying a pivotal gap in the Saudi market: a need for genuine customer centricity intertwined with an understanding of the Kingdom’s rich cultural backdrop, crucial for crafting and managing meaningful experiences.

Our expertise lies in elevating customer experiences, deeply aligned with Saudi Arabia’s unique era needs and cultural essence. Our core principle is  care for the market, our customers, and the vision of Saudi Arabia 2030.

We are more than a company ; we’re a team committed to innovating and leading in customer experience, contributing to the Kingdom’s prosperous future through strategies that resonate and create lastingvalue.

من نحن
لماذا نحن

What makes us Unique

What sets us apart at CX is our deep commitment to understanding the cultural and historical identity of Saudi Arabia, developing innovative customer experiences that are aligned with the Kingdom’s economic ambitions and future vision. We use methodologies tailored to the Saudi market, enabling us to deliver unique and customized solutions that fully meet customer needs. We don’t just provide services; we create experiences that create sustainable impact and enhance the Kingdom’s position on the global stage.

What sets us apart:

قيمنا

Our Values

We are a Saudi-based establishment specialized in customer experiences, focusing on development and results achievement, providing high-level expertise tailored throughout the project lifecycle.

Our Mission
Our Goals
Corporate Values

We seek to launch organizations into reaching their full potential by providing the structural backbone and expertise; we deliver measurable and actionable results to help you reach yourdestination.

  • Lead : To pioneer the sector and become the leading firm in the region.
  • Build : To build robust brand recognition
  • First Choice : To become the first choice in all Customer Experience aspects.
  • Expand : To expand and prolong companies throughout the region
  • Efficiency
  • Quality
  • Trust
  • Innovation
  • Communication
  • Diversity

Meet Our Team

We are committed to empowering organizations to reach their full potential by delivering integrated infrastructure and high-level technical expertise.Our focus is on providing measurable, actionable outcomes that effectively drive you toward your desired goals.Our true passion lies in making your success our top priority—above all else

ABDULAZIZ   ​AL SHAMSAN

ABDULAZIZ ​AL SHAMSAN

Founder CEO
FAHED AL ABRACH

FAHED AL ABRACH

Director of Business Development
SALEH ALDHUBAYI

SALEH ALDHUBAYI

Customer Service Manager
RAMI SALEH

RAMI SALEH

Sales Manager
ABDULAZIZ   ​BUKHARI

ABDULAZIZ ​BUKHARI

CX Leader
JAWAHER MAASHI

JAWAHER MAASHI

Graphic Designer
Fawaz Almutairi

Fawaz Almutairi

Event management
Riyadh ALZahrani

Riyadh ALZahrani

Customer Growth Manager

Our partner in Success

Take your business to the next level with strategies
Innovative and effective

Let us help you successfully build your business through strategies that rely on

creativity and analysis.

Contact Info

A Saudi organization specializing in customer experiences and focused on developing and achieving results, providing highly tailored expertise throughout the project lifecycle.

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