Customer Experience

Innovation in customer experience in the spirit and culture of the Kingdom, to realize Vision 2030

Because we care about your success

We offer advanced expertise in digital transformation, customer experience, and self

Book an appointment with our experts

About Us

We set out to provide exceptional services through various experts, following world-class standards and offering advanced competencies indigital transformation, customer experience, and self-operation for marketing, product development, and growth. We dedicate our capabilities to helping organizations with bold innovations and decisions. We have diverse sets of advanced skills in management consulting and technology solutions

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What makes us Unique

At CX, we emerged from identifying a pivotal gap in the Saudi market, a need for genuine customer centricity intertwined with an understanding of the Kingdom’s rich cultural backdrop, crucial for crafting and managing meaningful experiences.

Our expertise lies in elevating customer experiences, deeply aligned with Saudi Arabia's unique era needs and cultural essence.
Our core principle is CARE, care for the market, our customers, and the vision of Saudi Arabia 2030.
Build marketing strategies based on data analysis and market understanding to effectively reach the target audience
Teams with advanced skills in management consulting and technological solutions to achieve success for bold and innovative organizations

Our Services

Our specialization spans both strategic and operational aspects of customer experience, ensuring comprehensive coverage of your needs.

All Services

Areas of Expertise

Customer experience strategy, voice of the customer, journey design and mapping, customer care, customer relationship management, consulting.

Marketing

Integrated marketing, product management, digital marketing, market research, brand management.

E-commerce

E-commerce systems development, web design service, online marketing service, search engine optimization, self-operation (automation) for marketing, application development Mobile devices, web application development.

Data

Data science, data analysis.

Areas of Expertise

Data

Data science, data analysis.

E-commerce

Marketing

Integrated marketing, product management, digital marketing, market research, brand management.

Customer Experience

Customer experience strategy, voice of the customer, journey design and mapping, customer care, customer relationship management, consulting.

Forums & Events

All
Awards
Events

Global Customer Experience Forum

The forum comes as one of the initiatives that contribute to raising the efficiency of services in the public and private sectors by facilitating the customer journey in a way that keeps pace with their aspirations and meets their desires

Saudi Customer Experience Awards

Saudi Customer Experience Awards 2024, held on January 25, 2024 in Riyadh. Which represents an important event that celebrates excellence in customer experience across various industries in the Kingdom of Saudi Arabia.

Saudi Customer Experience Awards

Global Customer Experience Forum

Blog Customer experience

Sustainable Growth
Strategies
Leadership
Development

Product development and growth: Innovation for competitive advantage and sustained growth

October 7, 2024/

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Product development and growth: Innovation for competitive advantage and sustained growth Development, Leadership, Strategies, Sustainable Growth -أكتوبر 7, 2024 Reaching...

Mastering the Art of Customer Experience: Unveiling the Power of ROX in Business Growth

October 7, 2024/

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Mastering the Art of Customer Experience: Unveiling the Power of ROX in Business Growth Leadership, Strategies, Sustainable Growth -أكتوبر 7,...

Transforming Customer Experiences: The Saudi Approach

July 5, 2024/

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Transforming Customer Experiences: The Saudi Approach Strategies -يوليو 5, 2024 Introduction In recent years, Saudi Arabia has made significant strides...

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