Customer Experience

+966 50 434 3344

About Us

About Us

At CX, we emerged from identifying a pivotal gap in the Saudi market: a need for genuine customer centricity intertwined with an understanding of the Kingdom’s rich cultural backdrop, crucial for crafting and managing meaningful experiences.

Our expertise lies in elevating customer experiences, deeply aligned with Saudi Arabia’s unique era needs and cultural essence. Our core principle is  care for the market, our customers, and the vision of Saudi Arabia 2030.

We are more than a company ; we’re a team committed to innovating and leading in customer experience, contributing to the Kingdom’s prosperous future through strategies that resonate and create lastingvalue.

What makes us Unique

What sets us apart at CX is our deep commitment to understanding the cultural and historical identity of Saudi Arabia, developing innovative customer experiences that are aligned with the Kingdom’s economic ambitions and future vision. We use methodologies tailored to the Saudi market, enabling us to deliver unique and customized solutions that fully meet customer needs. We don’t just provide services; we create experiences that create sustainable impact and enhance the Kingdom’s position on the global stage.

What sets us apart:

Our Mission, Goals & Corporate Values

We are a Saudi-based establishment specialized in customer experiences, focusing on development and results achievement, providing high-level expertise tailored throughout the project lifecycle.

Our Mission
Our Goals
Corporate Values

We seek to launch organizations into reaching their full potential by providing the structural backbone and expertise; we deliver measurable and actionable results to help you reach yourdestination.

  • Lead : To pioneer the sector and become the leading firm in the region.
  • Build : To build robust brand recognition
  • First Choice : To become the first choice in all Customer Experience aspects.
  • Expand : To expand and prolong companies throughout the region
  • Efficiency
  • Quality
  • Trust
  • Innovation
  • Communication
  • Diversity
  • Meet Our Team Team

    We strive to empower entities to achieve their full potential by providing structural infrastructure and technical expertise.

    We deliver measurable and actionable results to help you reach your destination. Our passion drives us to prioritize your goals before our own..

    ABDULAZIZ   ​AL SHAMSAN

    ABDULAZIZ ​AL SHAMSAN

    Founder CEO
    FAHED AL ABRACH

    FAHED AL ABRACH

    Director of Business Development
    SALEH ALDHUBAYI

    SALEH ALDHUBAYI

    Customer Service Manager
    RAMI SALEH

    RAMI SALEH

    Sales Manager
    JAWAHER MAASHI

    JAWAHER MAASHI

    Graphic Designer

    Our Partners

    Our Partners

    Take your business to the next level with strategies
    Innovative and effective

    Let us help you successfully build your business through strategies that rely on

    creativity and analysis.