Customer Experience

  • Ar Rabi, Riyadh 13315, Saudi Arabia
  • Info@cx.com.sa
  • +966 50 434 3344

+966 50 434 3344

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Analyze Cx
 To exceed your expectations and leave a lasting impression on your customers

Analyze Cx
 To exceed your expectations and leave a lasting impression on your customers

Analyze Customer Experience

A comprehensive analysis of customer experience maturity includes reviewing the customer experience measurement framework and its indicators, measuring and analysing the customer journey, and analysing the targeted segments, their behaviours, and needs.

Service objectives
Expected outcomes
  1. Strengths and Weaknesses Assessment
  2. Deficiency Understanding and Improvement
  3. Market Segmentation and Measurement
  4. Maturity Assessment
  1. Deep Customer Experience Analysis
  2. Areas for Improvement
  3. Measuring Baseline Customer Experience Indicators
  4. Identifying Quick Wins

Customer Experience

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Our Areas of Expertise

Customer Experience

CX strategy
Voice of customer
Journey design and mapping
Customer care
CRM
Consultation

Marketing

Integrated Marcomms
Product Management
Digital marketing
Market research
Brand management

E-Commerce

Ecommerce Development
Web Design Service
nternet Marketing Service
SEO
Marketing Automation
Mobile App Development
Web Application
Development

Technology & Data

Data science
Data analysis

Unlock the key to analyzing the CX To leave a lasting impression on your customers

Design CX

Activate CX

Optimize CX