Customer Experience

  • Ar Rabi, Riyadh 13315, Saudi Arabia
  • Info@cx.com.sa
  • +966 50 434 3344

+966 50 434 3344

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Our Services

Transform your customer experience with our unparalleled CX services, tailored to exceed your expectations

and leave a lasting impression your customers”

What makes us Unique

What sets us apart at CX is our deep commitment to understanding the cultural and historical identity of Saudi Arabia, developing innovative customer experiences that are aligned with the Kingdom’s economic ambitions and future vision. We use methodologies tailored to the Saudi market, enabling us to deliver unique and customized solutions that fully meet customer needs. We don’t just provide services; we create experiences that create sustainable impact and enhance the Kingdom’s position on the global stage.

What sets us apart:

Analyze CX

  • Research and Development
  • CX Audits
  • Pain Point Discovery
  • Customer Centricity Audit
  • Persona Discovery

 

Design CX

  • CX Roadmaps
  • EX Roadmaps
  • VoC and VoE Programs
  • Digital CX Design
  • Journey Redesign
  • Process Reengineering

Activate CX

  • Change Management
  • Roadmap Project Management
  • C-Suite CX Alignment
  • Program Activation
  • CX Measurement

 

Optimize cx

  • CX Corporate Governance
  • CX Advisory
  • CX Innovation
  • CX Sustainability
  • CX Reporting & Analysis

 

Areas of Expertise

Customer Experience

  • CX strategy
  • Voice of customer
  • Journey design and mapping
  • Customer care
  • CRM
  • Consultation


    • Marketing

  • Integrated Marcomms.
  • Product Management
  • Digital marketing.
  • Market research
  • Brand management



    • E-commerce

  • Ecommerce Development
  • Web Design Service
  • Internet Marketing Service
  • SEO
  • Marketing Automation
  • Mobile App Development
  • Web Application
  • Development

    • Data

  • Data science
  • Data analysis






    • Pricing Packs

    Our Plans For Flexible Consultations

    Basic

    Support & Empowerment Package
    focused on providing the necessary support and tools to enable your organization to achieve and sustain excellence in customer experience.
    60 Sar
    3/Month
    Development of Projects Scope
    Review of project outputs and initiatives, providing feedback and recommendations
    Evaluation of reports and methodologies, offering strategic advice
    Recommendations for corrective plans, improvement mechanisms, and implementation strategies
    Access to best practices, working mechanisms, and methodologies
    Contributions to enhancing measurement, research, and diagnostic tools
    Guidance to the team, reviewing team outputs, and boosting team effectiveness
    Order Now

    Advance

    Guidance & Development Package
    designed to provide expert advice and foster growth, perfect for entities aiming to enhance their capabilities and performance.
    120 Sar
    3/Month
    Development of Projects Scope
    Review of project outputs and initiatives, providing feedback and recommendations
    Evaluation of reports and methodologies, offering strategic advice
    Recommendations for corrective plans, improvement mechanisms, and implementation strategies
    Access to best practices, working mechanisms, and methodologies
    Contributions to enhancing measurement, research, and diagnostic tools
    Guidance to the team, reviewing team outputs, and boosting team effectiveness
    Order Now

    Premium

    Exclusive Package
    designed to provide expert advice and foster growth, perfect for entities aiming to enhance their capabilities and performance.
    Design Your Own Package
    Designing services that meet your needs.
    Selecting specific tasks and skills that match your planned business activities.
    Flexibility in choosing working hours and times according to need.
    Providing ongoing support and advice to ensure the highest efficiency and satisfaction.
    Order Now

    Take your business to the next level with strategies
    Innovative and effective

    Let us help you successfully build your business through strategies that rely on

    creativity and analysis.

    Book your consultation